Shipping
European shipping
We currently ship within Europe only. All orders over €100 include free standard shipping. Orders under €100 will be charged a flat shipping fee, calculated at checkout.
Once your order is confirmed, please allow 1 to 3 business days for processing. You will receive a tracking number as soon as your item is dispatched. We pack each item with care to ensure it arrives safely and beautifully.
Returns
14 Days to Return
We accept returns within 14 days of delivery. To be eligible, items must be returned in the same condition in which they were received, with any original packaging and tags still attached (if applicable).
To request a return, please contact us at [your email address] with your order number and reason for return. Once approved, you will receive instructions on how to send the item back.
Please note: Return shipping costs are the responsibility of the customer unless the item arrived damaged or there was an error in the order.
Important Notes
As we specialize in pre-loved items, small signs of wear are part of the charm and history of each piece. We do our best to describe and photograph all items clearly before purchase.
Refunds are processed once we have received and inspected the returned item. You will be notified when the refund has been issued.
If you have any questions about shipping or returns, we are always happy to help. Please reach out to us at [your email address].